So very time consuming when doing the online mortgage application. Too many people to talk to from different departments concerning your application.
Then the person who was helping me Scott Casebere told me I would have a lower rate. Then he changed it to 5%. Then I was told first payment was 11/1/18. It wasn't it was 10/1/18.
Then I was told at the very very end I would have to do a online homebuyers class, and pay for it. All over he would say one thing, and person would say a completely different thing. He would talk to me like I was a stupid female, which I am not.
I will never recommend this mortgage company ever. Their application needs to be more streamlined, and easiert to use.
Reason of review: Poor customer service.